
Transform your business idea into reality even with minimal funding
The Startup Paradox: Why 90% of New Ventures Collapse

We all dream of success, often picturing it alongside fame, wealth, luxury, and the perfect relationship. Media constantly bombards us with rags-to-riches stories where protagonists achieve greatness through determination, brilliance, and hustle—subtly implying that you can follow the same path.
But if success were that straightforward, wouldn’t we see billionaires on every corner? Reality tells a different story. In the U.S., 90% of startups fail, while most people build careers in established companies, forming the backbone of America’s middle class.
So what actually drives startup success? If it’s not simply “right product, right market, right time,” then what is it? Business schools champion solid business plans, well-defined strategies, and thorough market research. This advice sounds logical and wise—yet for startups, it consistently fails. Planning and forecasting work in stable environments where companies have years of data to inform decisions. Startups, however, operate in uncertainty and chaos—where both products and customers constantly evolve. That’s precisely why startups managed through forecasts and detailed business plans almost always collapse.
What about the “Just Do It” approach? Many entrepreneurs rush to build products and launch them to “test the waters.” The result? They fail just as miserably.
Entrepreneurship isn’t an innate talent given to a lucky few. It’s a management skill—one that must be learned for startups to survive.
At first glance, connecting the dynamic, disruptive nature of startups with structured management seems contradictory. Yet this exact skill determines whether a startup thrives or dies. Passion and vision alone fall short; without the right approach, even brilliant ideas crumble.
In this article, I’ll break down Eric Ries’ groundbreaking concept of entrepreneurial management from his book Lean Startup. You’ll discover how to build sustainable businesses with limited resources using the Lean Startup Method—a framework that provides structure amidst chaos and transforms ideas into lasting success.
Beyond the Buzzwords: Defining Startups and Entrepreneurship

Before diving into successful business-building, let’s clarify essential entrepreneurship concepts:
- Startups aren’t just small versions of big companies—they’re organizations created to develop new products under extreme uncertainty
- Entrepreneurs create and manage these new products or services, navigating uncharted territory
- A product or service delivers value to users or purchasers, solving real problems
- Innovation takes many forms: groundbreaking products, novel business models, new discoveries, untapped customer segments, unique production methods, or fresh management approaches
For startups, innovation isn’t just important—it’s their lifeblood. While inherently unpredictable, innovation can absolutely be managed. An entrepreneur’s true responsibility lies in creating an environment where innovation flourishes continuously and uncertainty transforms into sustainable growth.
But how exactly do you accomplish this? Let’s explore the three core principles of the Lean Startup method that make it possible.
Principle 1: Validated Learning – Why “Just Build It” Doesn’t Work

We often hear seasoned entrepreneurs say, “Don’t start a business for money.” This echoes Simon Sinek’s famous line from Start With Why: “People don’t buy what you do; they buy why you do it.”
Customer value sits at the heart of business success. In Lean Thinking, James Womack and Daniel Jones define value as providing customer benefit, with everything else classified as waste. But startups face a unique challenge—we don’t even know who our customers are yet, let alone what they value. This reality demands a completely different definition of value.
Flipping the Script: How Startups Should Actually Define Value

For startups, value equals learning about customers and their needs—everything else wastes precious resources. Eric Ries calls this concept validated learning in The Lean Startup.
This redefinition naturally transforms how we measure productivity. In startups, productive efforts increase learning value; anything else is waste. This directly challenges how employees traditionally gauge their productivity—by designs created, code written, or products shipped in a given timeframe.
Ries developed this theory from hard experience. His startup spent months perfecting their first product only to discover nobody wanted it. They had to abandon everything. Their “build a great product and customers will come” strategy had utterly failed, wasting effort, money, and time while crushing team morale.
But must we launch perfect products to learn these painful lessons? How can we know if our ideas will work before investing everything?
If you’re a science nerd like me, you already know the answer—develop a hypothesis and test it through controlled experiments. This is precisely how validated learning works in practice.
Startup Science: Turning Business Ideas into Testable Experiments

Startup experiments should align with your company’s foundational purpose and long-term vision. Every experiment aims to discover how to build a sustainable business around that vision. Each aspect of your startup’s business plan needs empirical, systematic testing.
Instead of wondering if your product will work or guessing whether customers will come, design experiments that put you in direct contact with real customers whose behaviors you can study.
Real-world example: Zappos, later acquired by Amazon for $1.2 billion, began by testing one simple hypothesis—will people buy shoes online? And if they do, will they buy from us? They created a simple product, tested it with actual customers, and directly studied customer needs. As they encountered new problems, they tested more hypotheses. These experiments helped Zappos develop clear metrics for strategies that genuinely addressed customer needs.
Traditional market research falls short because it relies on surveys and interviews about theoretical needs. Experiments offer three crucial advantages:
- Reality beats theory: Customers struggle to articulate what they want, especially regarding hypothetical products. Market surveys frequently lead to inaccurate predictions about actual customer needs.
- Actions speak louder than words: Companies often face a painful dilemma when market surveys show overwhelming enthusiasm, yet products still don’t sell.
- Direct feedback creates certainty: Experiments deliver first-hand feedback from real customers using actual products—no guesswork involved.
- Experiments become products: A successful experiment isn’t just data—it’s a working product with established customers (your experiment participants) ready for broader launch.
This approach builds strategy through validation rather than the educated guesses that traditional market research provides.
Principle 2: The Build-Measure-Learn Cycle – Your Path to Product-Market Fit

The cornerstone of the lean startup model is the Build-Measure-Learn feedback loop. To apply this principle to the startup, let’s first clarify the most important hypotheses an entrepreneur needs to test:
- Value hypothesis: Tests whether a product or service really delivers value to customers once they are using it.
- Growth hypothesis: Tests how new customers will discover a product or service.
These hypotheses can be tested in the Build-Measure-Learn feedback loop, which follows these steps:
- Build a minimum viable product (MVP), a barebones product with limited features that barely make the product work.
- Release the MVP to a cohort of early adopters and measure its performance quantitatively.
- Create learning milestones based on the measurements to assess progress.
- Upon completing the loop, decide whether to pivot the original strategy or persevere.
The MVP Revolution: Building the Bare Minimum That Creates Maximum Learning

The foundation of most modern business is based on creating high-quality products and services, assuming the features of the product align with the value and needs of the customers. Take Steve Jobs’ famous quote as an example: “People don’t know what they want until you show it to them. That’s why I never rely on market research.”
This is a dangerous assumption for a startup. If we don’t know who the customer is, we don’t know what quality is. A “low-quality” MVP to the developers may be perceived as high quality in the eyes of customers when it scratches their lasting itches. Customers don’t care how much time, money, and effort it takes to develop a product. They only care if the product meets their needs.
Startups should take this opportunity to learn what attributes matter to customers instead of endlessly speculating, researching, and strategizing in a meeting room.
For this reason, the rule for developing an MVP is:
“Remove any feature, process, or effort that does not contribute directly to the learning you seek.”
Real-world example: If you’re a gamer, you must have noticed the rise of “early-access” games in recent years. They are the perfect embodiment of the MVP-guided business model. The developers of these games start with a simple concept, make a game with only the core features, actively interact with the community, add or remove features, communicate with gamers again, and go through this cycle for a period of time before they release the full version. Many of these games have achieved tremendous success using the Build-Measure-Learn feedback loop.
Another example of MVP is known as “concierge MVP,” which starts with a single service, sometimes just a concept, for a single customer. The startup tests their business model by providing personalized MVP to a single customer. Each iteration of its MVP tests one of their hypotheses, improves their understanding of their business model, and serves a few more customers. You probably couldn’t find anything more inefficient than this business model. Yet, that’s how the company “Food on the Table” found its growth model.
Are there any shabbier MVPs? Aardvark, an AI search tool, was designed to test the value and growth models of the startup. Its performance was so poor that the company had to hire real people to answer the questions behind the scenes. Yet, this startup was acquired by Google for $50 million.
Beyond Launch: Translating Customer Behavior into Strategic Decisions

Once a startup has launched an MVP, its next steps are:
- Establish a baseline for the current position of the company using real data
- Tune the parameters of the baseline towards the ideal (similar to how machine learning works)
- Decide whether to pivot to a new direction or persevere with the current strategies
The third step is especially important for startups. Too often, we hear stories about successful entrepreneurs attributing their achievements to the high and noble quality of perseverance. What we don’t hear about are the countless others who persisted too long and ended up dooming their companies. That’s why perseverance can be dangerous to startups.
Creating an MVP is the foundation of learning customers’ needs and their reaction to the product, even if the results are bad. A startup can choose to:
- Create a complete prototype and sell it to the customers to test a set of hypotheses
- Make a single MVP to test a specific hypothesis
When testing hypotheses, test the riskiest assumptions first. This way, you can save time on testing other hypotheses if these risks cannot be mitigated. You can even start a smoke test—advertise a product that doesn’t yet exist—to measure whether customers are interested in the product.
With a clear baseline metric, hypotheses can be developed to improve the numbers. Make sure you only change one parameter at a time for hypothesis testing to minimize confounding effects. This ensures you establish clear cause-effect relationships between parameters and your hypothesis.
For example, a company wants to test if the new design of their product can increase the customer sign-up rate. Meanwhile, they also change the website design, registration process, payment methods, and marketing strategy. Question: which factor causes the increase in customer sign-up rate? It’s impossible to tell!
The Metrics Trap: Why Total Users and Revenue Growth Can Doom Your Startup

Startups like using traditional gross metrics (total number of customers and total revenue) to demonstrate their exciting growth. The graphs of gross metrics show typical hockey stick graphs, boasting their exponential growth in the rosiest way.
These metrics are extremely misleading, so Eric Ries called them “vanity metrics” in his book. They tell you little about the performance of the company’s business model or the efficacy of the entrepreneur team behind it. Vanity metrics are devastating to the growth of startups because:
- As long as the numbers are going up, people feel they are making progress
- When numbers go down, it must be someone else’s fault
In contrast, actionable metrics demonstrate clear cause and effect. They convey an extremely clear message on what to do next, e.g., replicate the success and minimize the risks.
For example, you wouldn’t know what to do if you see an increase in customer registrations from vanity metrics, but you have no doubt about how to improve customer registrations when the report clearly shows it was caused by the redesign of the website.
People can only learn when the assessment is clear and objective. Actionable metrics must be accessible and auditable for everyone in the startup for instant learning and credibility.
To generate actionable metrics and measure success, cohorts and Split-tests (A/B testing) are most effective:
- Cohort analysis tracks groups of users who share a common characteristic over time, helping you understand how different user segments engage with your product.
- A split-test experiment is one in which different versions of a product are offered to customers at the same time.
Startups can directly integrate these tests into product development. They not only help entrepreneurs understand customers’ needs but also save tremendous resources in product development by removing any features that don’t matter to customers.
The Courage to Change: When to Pivot and When to Double Down

After thorough hypothesis tests, entrepreneurs eventually face the challenge of deciding: should I pivot or should I persevere?
The decision is particularly hard when the company is making some progress, having some customers, and generating some profit. And it is emotionally painful to abandon something you have poured considerable resources into.
Companies that fail to pivot when they actually should are stuck in the “land of the living dead,” neither growing enough nor dying, just barely surviving, constantly draining employees’ morale and burning resources. The longer you wait, the harder it gets to pivot.
When your experiments clearly and consistently disprove the hypothesis—unwanted product, slow growth, unsustainable business model, and so on—it’s time to pivot.
Whether a startup can find its way to success depends on how many pivots (number of opportunities to change) it can make. The number of pivots depends on the net drain on the account balance (remaining cash / monthly burn rate). The faster the Build-Measure-Learn feedback loop goes and the lower cost it takes for each learning cycle, the better chance the startup finds its way to success.
Real-world example: It takes courage to pivot due to its high emotional charge, especially when the startup invests a lot of resources in the product and has made seemingly good progress. A company named Wealthfront developed a financial simulation game KaChing hoping to test its value hypothesis and growth hypothesis. Its initial launch was a huge success, attracting over 450,000 gamers to participate. However, when Wealthfront launched their paid financial services, the conversion rate was close to zero.
The results of the experiment clearly rejected Wealthfront’s hypotheses. It wasn’t an easy choice for the entrepreneurs of Wealthfront to decide to abandon the entire game. Wealthfront later was nominated as one of Fast Company’s ten most innovative companies in finance and accumulated over $180 million in investment on the platform.
A pivot is a change designed to test a new fundamental hypothesis about the product, business model, and growth model. Each pivot needs a new MVP to test a new hypothesis. This way, startups can quickly correct their paths or find a new path when realizing they have made the wrong turn.
Here are common types of pivot:
- Zoom-in Pivot: Turn a feature of the product into the product itself.
- Zoom-out Pivot: Turn the whole product into a feature of a larger product.
- Customer Segment Pivot: Switch to a customer segment in which the product value aligns better with that segment.
- Customer Need Pivot: Switch to a new product to meet the actual needs of the customer.
- Platform Pivot: Switch between different platforms.
- Business Architecture Pivot: Change the business model, e.g., B2C to B2B.
- Value Capture Pivot: Change the way a company captures value.
- Engine of Growth Pivot: Switch among the viral, sticky, and paid growth models.
- Channel Pivot: Change the way the company delivers products to the customer.
- Technology Pivot: Switch to new technologies for superior features or cost.
Principle 3: Sustainable Growth – Turning Experiments into Business Models

Small Batches, Big Results: The Counterintuitive Path to Startup Productivity
As we discussed above, productivity in the startup should be measured by how much the efforts contribute to learning. How specifically do we increase such productivity?
One approach is working in small batches, a technique borrowed from lean manufacturers. Instead of manufacturing on a large scale, the small-batch approach emphasizes making products in small batches. The concept may sound counterintuitive because the small-batch approach is inefficient in manufacturing. However, the small-batch approach excels at identifying and fixing problems much faster. The benefits it brings outweigh its cost.
A startup’s goal is not to manufacture products efficiently. Its goal is to learn how to build a sustainable business as soon as possible. The small-batch approach is the perfect fit for this purpose. Entrepreneurs can quickly create MVPs or designs in small batches and put them into tests, thereby speeding up the Build-Measure-Learn feedback loop and increasing pivot opportunities.
The Engines of Growth: Finding Your Sustainable Customer Acquisition Model

The engine of growth is the mechanism that startups use to achieve sustainable growth. Sustainable growth is characterized by one simple rule: New customers come from the actions of past customers.
There are four ways to reach new customers from old customers:
- Word of mouth: The growth is caused by the enthusiasm of the customer.
- As a side effect of product usage: The growth is caused by using the product. Examples: Facebook, X (Twitter), PayPal, Amazon.com
- Through funded advertising: The growth is caused by advertisement. The advertising must be supported by revenue or it’s not sustainable.
- Through repeat purchase or use: The growth is caused by subscription services.
These sources of sustainable growth power the engines of growth. The metrics of growth engines can help startups focus on validated learning and find the growth models that work for them.
Choosing Your Growth Strategy: Three Models for Building a Customer Base
- The Sticky Engine of Growth Subscription-based companies and telecommunication companies rely on this engine of growth. These companies focus on attrition rate or churn rate. The churn rate measures the proportion of their customers who abandon the product or services the company is providing. The speed of growth for this growth model is simply the difference between the new customer acquisition rate and the churn rate. Traditional vanity metrics that measure the sales only won’t be able to pick up the truth behind this growth model. The value hypothesis is best fit for this type of growth model.
- The Viral Engine of Growth Like the name suggests, viral growth depends on person-to-person transmission. The viral engine is powered by a feedback loop called “viral loop” which can be quantified by the viral coefficient. The viral coefficient measures how many new customers a current customer brings. A viral loop with a coefficient that is greater than 1.0 will grow exponentially. Rather than directly charging the users, viral products usually rely on indirect sources of revenue such as advertising. Examples are Facebook and Google.
- The Paid Engine of Growth Companies that rely on this growth engine acquire new customers through paid advertisement. The speed of the Paid Engine of Growth is determined by the difference between the customer lifetime value (LTV)—the net income from each customer—and cost per acquisition (CPA)—the advertisement fee for acquiring each customer. Many retailers use this growth engine.
Startups should thoroughly explore one of the growth engines before they dip their toes into other growth models. Startups can evaluate the effectiveness of their growth engine quantitatively using the metrics for each engine through the Build-Measure-Learn feedback loop.
This helps the startups focus on the direction and progress, instead of the gross numbers that vanity metrics provide. When the engine is out (all engines will be out eventually), entrepreneurs need to pivot to new growth engines and start over.
The Five Whys: Building Quality Into Your Speed-Focused Startup

In the above discussion, we emphasized the importance of speed in learning, testing, and growing, but can a startup go too fast?
Taking shortcuts in product design and quality for quick hypothesis testing and learning is a brilliant way for startups to find their directions quickly. However, it is not without risks. The company will eventually pay the cost when product quality and customer satisfaction are long neglected.
I like the Toyota proverb, “Stop production so that production never has to stop,” when you are going too fast.
Startups need a troubleshooting system to quickly identify and fix problems, ensuring smooth and rapid progress. Here is a system named “The Five Whys” just for this task. “The Five Whys” technique helps the startup quickly identify the root cause of a problem and provides actionable directions.
For example, an e-commerce business experiencing a drop in customer retention. Here is how “The Five Whys” work:
- Why is customer retention dropping?
→ Because many customers are not making repeat purchases. - Why are customers not making repeat purchases?
→ Because they are dissatisfied with the delivery experience. - Why are they dissatisfied with the delivery experience?
→ Because deliveries are frequently delayed. - Why are deliveries frequently delayed?
→ Because the warehouse is struggling to process orders on time. - Why is the warehouse struggling to process orders on time?
→ Because there is a shortage of staff and outdated inventory management software.
When the root problem is identified, instead of doing an overhaul or radical changes of the entire system, apply the “small-batch” technique to the solution to save precious resources of the startup.
Be cautious not to turn “The Five Whys” into “The Five Blames.” When it happens, remember to focus on the problem and the cause, develop a preventative system for such problems, instead of identifying the person who caused the problem.
Your Lean Startup Blueprint: Action Steps for Resource-Constrained Entrepreneurs

Ready to launch your business without burning through your limited resources? The Lean Startup method transforms uncertainty from your enemy into your greatest teacher. Here’s your practical roadmap:
- Embrace Learning, Not Vanity Metrics: Focus on validated learning about your customers rather than traditional success measures. If an activity doesn’t teach you something valuable about your customers, it’s probably waste.
- Build-Measure-Learn, Repeat: Create minimum viable products that test your core hypotheses, measure real customer responses with actionable metrics, and make data-driven decisions about your next steps.
- Pivot With Purpose: When experiments consistently disprove your hypotheses, change direction strategically. The faster you identify failed approaches, the more pivot opportunities you’ll have before running out of resources.
- Think Small to Win Big: Speed up your learning cycles by working in small batches. This approach identifies problems faster and reduces waste compared to perfecting large-scale launches.
- Choose One Growth Engine: Master one growth model—sticky (retention-focused), viral (referral-powered), or paid (advertising-driven)—before diversifying your approach.
- Build Quality Through Inquiry: Implement “The Five Whys” technique to identify root causes of problems and address them systematically without assigning blame.
Entrepreneurship isn’t about innate talent—it’s about applying these learnable management skills systematically. By implementing these Lean Startup principles, you dramatically increase your chances of building a sustainable business, even with limited resources.
Are you ready to start your entrepreneurial journey without burning through your savings? Which of these Lean Startup principles could solve your biggest current business challenge? The comments section is open for your questions—I respond to every comment personally!
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